Premier Inn Hamburg City Klostertor

The hotel is conveniently located near public transport and the staff are friendly and helpful. Rooms are spacious and clean, though you might hear the subway if your windows are open. Breakfast has a great variety, and the bar's happy hour adds a nice touch to the stay!

Friendly staff, clean and neat room, great location, close to train stations, convenient breakfast options, helpful front desk service.

Not one thing.

I recently stayed for a short trip with my son, and we had a good experience. The location is convenient, just a 15-minute walk from the train station and a leisurely 30 minutes to the city center. The breakfast selection was impressive, especially the variety of teas! The staff were polite and accommodating, particularly one kind lady who thoughtfully provided coloring materials for my son. The room was clean, and the check-in and check-out process was seamless.

I recommend this hotel.

Take advantage of the spacious lounge area for gatherings or remote work-it can be a great escape from your room.

Cut to the chase, here's my take

The room and bathroom are immaculate, and the staff friendly, albeit occasionally understaffed at the front desk. The heating was off on my first night, but they addressed it promptly. Location requires a 30-minute walk to the center but has accessible public transport nearby. Breakfast options are nice but pricey. Worth it for a cozy stay!

Comfortable Stay for Our Family Getaway

The highlight was the good breakfast spread, perfect for kids. Ideally located, we explored the city with ease. Just a tip, light sleepers may want earplugs due to nearby S-Bahn trains. A solid choice for families.

We had a wonderful time relaxing by the pool and enjoying the spacious bathroom during our 3-night stay. The sauna and spa services were perfect for unwinding after a day of sightseeing. Just a heads up, you need to request room cleaning, but it didn't really bother us 😊

It was a good match for a break on a long journey in Hamburg with good value. Try to request a room away from the street for less noise.

I stayed for 3 nights and was impressed with how safe my kids felt playing in the hotel's lobby. The staff were genuinely friendly and accommodating, exceeding my previous experiences in hamburg. The cleanliness of the hotel and comfort of the room.

tv didn't work properly

The room was spacious and clean, with a comfortable bed. I also appreciated the bar area with a friendly staff member who was always willing to assist with any needs. Its proximity to public transportation greatly facilitated my commute around the city.

Some noise from the nearby subway was noticeable.

The hotel's lobby was beautifully decorated. It was easily accessible for seniors.

would want to stay there again

The location is pretty great, just a 5 min walk to the S-Bahn station. The room was clean and spacious with comfy beds and all the amenities like air conditioning, tv, and a nice private bathroom. Breakfast was rich with tasty options and the staff really stood out with their friendliness. Plus, there's a bar to unwind at too.